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The job was scheduled to run, but the availability window closed before the job could start.

Scheduled jobs fail with status "missed" and error "e000e020 - The job was scheduled to run, but the availability window closed before the job could start."

 

Problem


Scheduled jobs fail with status "missed" and error "e000e020 - The job was scheduled to run, but the availability window closed before the job could start."

Error


e000e020 - The job was scheduled to run, but the availability window closed before the job could start. There may not have been any destination devices available during the window, or the job may have been submitted to run when the window was closed.

Cause


A. This error occurs when a job attempts to run outside of its time window. Creating multiple jobs that queue up and then exceed the time window can create this problem.
B. This error may also occur in case of Media Unavailability due to any reason.

Solution


Solution A: Increasing the backup time window for each job will help to resolve this problem. To resolve this, perform the following steps:
1.  Open Backup Exec for Windows Servers.
2.  Click on the Job Setup tab.
3.  In the Jobs area, double-click on the job that is having this issue.
4.  Click on Schedule underneath Frequency.
5.  Click on the Run According to Schedule radio button.
6.  Click on the Edit Schedule Details button.
7.  Click on Time Window underneath General Options.
8.  Increase the time window in the "and no later than" field so that the job has enough time to kick off. If multiple jobs are running, it might be necessary to figure out how long one job runs and then calculate the designated amount of time necessary for the time window on each job. This way, you can be sure each job has the appropriate amount of time reflected in the time window.
Solution B: Make sure a media is available and online for the backup job to run. In case the backup job is set to overwrite a media, make sure an overwritable media is available in the device.
/apps/media/inquira/resources /resources

Value


e000e020

Description


The job was scheduled to run but the availability window closed before the job could start. There may not have been any destination devices available during the window or the job may have been submitted to run when the window was closed.

Article URL http://www.symantec.com/docs/TECH44658

 

 

Scheduled jobs fail with status "missed" and error "e000e020 - The job was scheduled to run, but the availability window closed before the job could start."

1 comment:

allricjohnson said...

Really nice. i like your blog. it's very helpful and informative. thank you.


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